Deliveries and Returns

DELIVERIES AND RETURNS INFO

DELIVERY POLICY:

We offer free delivery. We strive to dispatch all orders within 1-2 business days, and delivery times vary depending on your location – remember to check our product page for delivery times Orders are shipping using a tracking service and once we have dispatched your order, you will receive an automated email with tracking details.

RETURNS POLICY:

We want you to be completely satisfied with your purchase, so we offer a 30-day returns period for all products purchased from our store. If you are not satisfied with your purchase for any reason, you can return the item(s) to us for an exchange or refund.

To initiate a return, please send us an email to support@thermacomfortcap.com, we aim to respond to all emails within 24 hours, seven days a week!

Once we receive your returned item(s), we will process your refund within 1-3 business days. Please note that refunds may take up to 10 business days to appear on your account, depending on your bank or credit card provider.

If you have any questions or concerns about our delivery and returns policies, please do not hesitate to contact us. We are always here to help!